Handle clients' comprehensive business inquiries and provide technical support; accept, coordinate, and deal with client complaints, solving their difficult issues; proactively communicate and stay in touch with clients to understand their feelings and needs, and promptly feedback client information to relevant management departments and production companies for proper handling.

1. We provide business training for clients based on their needs, covering equipment installation, debugging, use, and maintenance. For key users, we conduct quality tracking and visits, and continuously improve product performance and quality according to user requirements. 2. The equipment (product) comes with a 12-month warranty period. Any quality issues occurring during the warranty are our responsibility, and we implement the "Three Guarantees" policy (repair, replacement, return). 3. For products beyond the "Three Guarantees" period, we ensure the supply of maintenance parts and provide repair services according to user needs. Spare parts and consumables are offered at discounted factory prices.